Barbara Carkenord, CBAP, IIBA-AAC, PMP, PMI-PBA, provides project management and business analysis consulting and training helping companies improve their delivery of business value. Barbara is passionate about enabling people and organizations to succeed through better communication, collaboration, and critical thinking. Barbara co-founded two successful business analysis training companies and worked in varied industries including manufacturing, financial services, hospitality, and software development. She has written books, articles, blogs, and training material aimed at helping professionals enhance their skills including Seven Steps to Mastering Business Analysis, first edition and RMC’s PMI-PBA Exam Prep book. Barbara helped define the business analysis profession, volunteering with IIBA® for 19 years. She helped to develop the worldwide standard for analysis, the BABOK® Guide and currently serves on IIBA’s Board.
Speech: How to Talk with Executives; Hints to Becoming a Trusted Advisor
Business analysis professionals are excellent at collecting and analyzing large amounts of information, but executives don’t have time (or interest) in knowing it all. To better communicate with your managers, directors, executives, and consulting clients you need to determine the information they really want and how best to present it. Become a key advisor to your executives by gifting them with ideas, delivering bad news professionally and being bold with recommendations. Engage executives by presenting a brief teaser to get their interest and make them want more. You should make clear recommendations and be prepared to answer questions; helping your executives to make good decisions. This session will provide useful tactics and examples for communicating the right information in the best way.
This session is relevant for all the attendees including who are new to the field.