Skip to main content

Chrisanne Kirstein

Senior Business Analyst

Who is Chrisanne Kirstein?

As an Analyst I thrive in a dynamic culture of inclusion, collaboration, and high-performing teams. I find unique and creative opportunities in Customer service and Solution design. With 12+ years’ experience as a business analysis consultant, I continue to contribute to the art that is business analysis with passion, enthusiasm, and creative flair.

Speech: Mind the Gap, Navigate the Divide

“Mind the gap” is a visual warning phrase issued to rail passengers to take caution while crossing the horizontal, and in some cases vertical, spatial gap between the train door and the station platform. In
business we experience the same warnings, that special gap between business (train door) and technology (the station platform). It would be easy to resolve this by just putting up a warning sign when going into a boardroom but then what? Where are those warning signs to be mindful of those pitfalls experienced when that divide between business and tech was not navigated. Business Analysts find the Purpose of WHY, cultivate the mindset, and find the reason the business exist. Business Analysts create that shared view for business by synthesising a common understanding of what the business shared interest in success is.When looking at customer journeys, dig beneath the surface to look at the core of what is supporting the journey. Knowing is just half the battle.

This session is relevant for all the attendees including who are new to the field.

Get In Touch

    Contact Us

    BA-Works Business Analysis Services

    Maslak Mah. Ahi Evran Cad. Maslak 42 Plaza, A Blok, No: 9, Kat:11, Maslak-Sarıyer, İstanbul, 34398, Türkiye

    Phone: +90 212 276 06 41

    Visit Website