Too often, business analysts describe their roles as eliciting and translating “requirements” from the “business” to the development team. More often than not, simply communicating the functional and non-functional requirements results in a lack of coherence and clarity around the different impact measurements, and how they influence one another.
In this short talk, Rahul will share a mental model and a modified template for KPI trees, which can be leveraged during conversations to help business analysts and stakeholders measure impact across the different layers of customer and business value.
This session is relevant for all the attendees including who are new to the field.
Who is Rahul Bhattacharya?
Rahul Bhattacharya is a business coach, speaker, and trainer. He enables organizations, teams, and individual clients to work in a more effective, efficient, and autonomous manner. Rahul is passionate about coaching others about agile, leadership, and product topics in organizations to solve customer problems, enhance business processes and achieve measurable outcomes.