About Peter Leeson

Peter Leeson has over 40 years’ experience in the IT industry and for 20 of those has been focused on the concepts of quality improvement through process and teamwork. He has worked on nearly every continent, in small start-ups and in large multinationals, promoting his own vision of management that promotes a culture focused on understanding and delivering high-quality products. He is a recognized speaker and is frequently voted among the best speakers in international conferences. Peter is currently working as Quality Manager for “White Clarke Group”, a major global software company specialized in automotive finance.

Keynote: What is Quality?

We all think we know about quality, we are quick to understand when a product or service we purchase is not good quality, but how do you define it? Is quality something external or internal to the product, and if it is internal, can we really understand and define it from the start. What is the role of the business analyst in the final product’s quality? If quality is internal, does it make sense to talk about designing and measuring quality during the manufacturing process, or should we wait to see the result? Who is responsible for quality?

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